*MUST HAVE*
- Excellent communication skill in both Japanese (JLPT N2 or equivalent) & English
- Able to work on shift basis and public holiday
- Fresh graduates are welcomed to apply
*OTHERS/ADVANTAGES*
- Independent & customer friendly
- Able to demonstrate conflict resolution, negotiation and de-escalation skills
*RESPONSIBILITIES*
You will be serving a world famous online hotel reservation service provider. The job responsibilities include:
- Handle pre and post reservation inquiries by phone and e-mail
- Modify, change and/or cancel existing reservation
- Act as a liaison between guest and hotel to arrange special request/ to resolve complaint
ABOUT THE COMPANY
We serve customers by combining the best of people. technology and innovation. We truly believe that the
greater the use of technology, the more human we can be. As service is a human thing, even when it is
delivers by a robot. We have more than 500 clients globally, many of which we have been working with
for over 10 years. As an industry leader, we offer you the most secure and compliant solutions.
All the best!
xoxo
Tags:
vacancy