Maybank is offering #FloodReliefAssistance to those affected by the devastating floods arising from heavy rainfall over the past few days. The Flood Relief Assistance will include, amongst others, deferment of financing/loan payment, a reduction in monthly instalment or extension of repayment tenure.
Additionally, Maybank is also offering waiver of fees and charges for selected services, such as replacement of debit card, ATM cards or cheque books lost or damaged during the floods. Maybank will also provide waiver for late charges for credit cards of affected customers.
Customers can apply for the Flood Relief Assistance via two easy channels, as follows:
Email to floodrelief@maybank.com providing name/company name, IC number/Business Registration, contact number, property address affected, type of loan/product (e.g Mortgage, Hire Purchase, Term Loan Financing); Vehicle number (for Hire Purchase)
Visit or call any of Maybank branches, SME Centres, Business Banking Centres or Auto Finance Centres (whichever is relevant) nationwide.
All applications will be evaluated on a case-by-case basis.
In addition, Mabank insurance arm, Etiqa has also put in place a quick and easy claim process for its insurance policyholders and takaful certificate holders, with no forms or supporting documents required. To submit a claim, the respective policyholders or certificate holders can:
Submit a text message, photos or videos of the flood to their dedicated 24-hour Whatsapp numbers:
Kuala Lumpur, Selangor, Perak, Kedah, Penang, and Perlis:
011-1630 6646
Kelantan, Terengganu, Pahang, Johor, Melaka, Negeri Sembilan, Sabah and Sarawak:
018-226 3288
or
Call Maybank Flood Claims Careline
Kuala Lumpur, Selangor, Perak, Kedah, Penang, and Perlis:
03-2692 8188
Kelantan, Terengganu, Pahang, Johor, Melaka, Negeri Sembilan, Sabah and Sarawak:
03-4270 7735 / 03-4270 5068
On-site claims for amounts less than RM20,000 will be approved instantly.
For more information, contact Maybank Customer Care Hotline at:
1-300-88-6688 or click here.
#MBBAlert
xoxo
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